Built for care home operations

Set your shift pattern once by department and role. BrightCare generates your weekly rota automatically every fortnight — no rebuilding from scratch each week.

Every shift moves to a review queue when it ends. The manager confirms actual hours and approves — only approved shifts count toward payroll.

Wages are calculated from approved shifts only. Breaks deducted, actual hours applied. Export a clean CSV ready for your payroll provider.

Assign agency cover directly on the rota. Agency costs are tracked separately from internal payroll, giving you full visibility of your agency spend.

Staff see their upcoming shifts, confirmed wages, and pending earnings. They can submit holiday requests, swap shifts, and access NHS-verified wellbeing resources.

AI Assist helps you build your rota pattern faster — Fill Gaps automatically assigns staff to empty slots based on contracted hours, Balance Weekends ensures fair rotation across Week 1 and Week 2, and Check Pattern validates your rota before it goes live. Available on Professional plan and above.

Staff submit holiday requests, shift swaps, cancellations, and shift pickups directly in their portal. You approve or decline from the admin side — everything logged, nothing lost in WhatsApp.

BrightCare flags when your rota breaches Working Time Regulations — five or more consecutive shifts or less than eleven hours rest. Protect your staff and stay compliant before it becomes a problem.

Add your entire team at once by uploading a CSV file. Staff profiles are created automatically and each person receives a welcome email with their login credentials.

Create departments that match your care home structure — Day Care, Night Care, Housekeeping, Kitchen — each with their own roles, shift templates, and colour coding on the rota.

Lock a completed payroll period to prevent any further changes before export. Keeps your payroll records clean and auditable. Available on Professional plan and above.

Ask Bright anything about BrightCare — how to set up your rota, how payroll works, or how to use any feature. Powered by Claude AI with full knowledge of the platform. Available on every page.